The Director of Case Management is responsible for the comprehensive oversight, planning, coordination, development, and evaluation of the Case Management program. This role encompasses case management, utilization management, discharge planning, and social services.
Key responsibilities include assessing and monitoring the quality of care and services provided by department staff. The Director is also accountable for maintaining appropriate staffing levels, ensuring staff competency, and addressing the educational needs of the case management team to optimize resource coordination and control.
This position serves as a key consultant and educator to facility leadership, clinical and financial personnel, and medical staff on case management, utilization management, and discharge planning best practices. Additionally, the Director ensures compliance with all applicable local, state, federal, and private agency regulations related to Case Management and Utilization Management.
The Director provides strategic leadership to support the achievement of company-driven initiatives and expectations, driving excellence in program outcomes and operational efficiency.